This type of problem occurred to me several times with parcels from Indonesia.
The damage to your scabbard is very severe but IMO and if there was no blade inside, I would agree with Fedex that the package was not rigid enough. In my case I usually managed to repair the damages myself by gluing the broken parts, and in 2 occasions I returned the parcel to the seller who replaced the broken sarung. Good luck!
Last edited by Jean; 4th March 2020 at 08:10 AM.
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