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Old 20th May 2021, 01:42 AM   #17
Will M
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Join Date: Mar 2012
Location: In the wee woods north of Napanee Ontario
Posts: 390
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I've previously had the same issue with a sword coming from the UK to Canada. I waited a month while tracking the package. Apparently tracking shows movement to Canada but I have learned it is only the electronic paperwork!!
I had to call them to get them to return to sender as it sat in limbo! It was still in a UK warehouse!
The company had their own weapons policy, not law and refused to ship and failed to contact the sender..
The sword finally arrived after 3 months! A little nerve wracking when it's a very special item.
Most items I have received of late are sent DHL.
I find many packers just pick a shipper without knowledge of their restrictions.
I believe the Fedex restriction is not new.
It's best to ask the packers to ship using the shipper you request.
The real problem is we are not dealing with intelligent people.
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