This is a valid point. My take is that people don't post because it's too complicated. The mobile phone is being used a lot these days and our system is very clunky when trying to use that format.
These days people get very bored with difficult to use technology and ours is old and hard to fathom.
Make it easy and they will post.
An example is the Library ...with an instruction page which is a myriad of complex instructions that 99.999 per cent of users don't want...Why not just have two instructions?;
1. What you are looking for. 2. Hit Search Button
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